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Prior Authorizations Must Be Submitted Via Provider Connect!

Starting Nov. 1, contracted providers with Samaritan Health Plans are to submit all prior authorization requests through our automated provider portal.

  • Starting Nov. 1, 2020, all contracted providers are to routinely submit all prior authorization requests through our automated provider portal—Provider Connect.
  • Any prior authorization requests submitted by fax after Nov. 1 will be returned to the provider for resubmission through Provider Connect.
  • Non-contracted providers may continue to fax their submissions for an authorization request.
  • Retail pharmacy requests can be submitted using the Medication Exception/Prior Authorization form.

If you have not registered for a Provider Connect account, please visit OneHealthPort and follow the steps to register your practice.

If you are already registered and need user training assistance, please email shpprovider@samhealth.org.


Take Advantage of Provider Connect 

Count on Provider Connect to make your life easier:

  • Assign members of IHN-CCO and Samaritan Advantage to other primary care providers, access daily reports in real-time, and track all assignment activities
  • See payment details for all of your claims, including the check or transaction number
  • Search claims information by provider, member or date of service
  • Submit your prior authorization requests online and check their status
  • Get the details you need for coordination of benefits (COB) for your patients, including effective date of other coverage

And, because Provider Connect is accessed through Oregon’s OneHealthPort, you can access other payers’ portals with just one login. How convenient!

Make PCP Changes Online   

Introducing PCP Assignment a new tool through Provider Connect for PCPs who have patients that are members of InterCommunity Health Network Coordinated Care Organization (IHN-CCO) and Samaritan Advantage. With PCP Assignment, providers can manage and maintain accurate member assignments, access daily reports and updates in real-time, and track all assignment activities.